How a B&D project runs
Every B&D project runs through the same five stages: consultation, estimate, build, updates, and final walkthrough. At each one you know what is happening, what it costs, and what comes next. Nothing on your project changes without you hearing it from us first.
1. Initial consultation
We come to the house, look at the space, and listen to what you are actually trying to solve. Sometimes that is not the project you called about. A family that thinks it needs an addition sometimes needs a reworked floor plan, and we would rather find that out in the first hour than in month three.
What you get
A walkthrough of your space and an honest read on whether the project makes sense
"This is also where we tell you if we think the project is not worth doing."
No pressure, no sales visit, no closing.
Talk it through with us2. Transparent estimate
You get a written proposal that shows what the work includes, what it does not, and where the money goes. Where a cost depends on a choice you have not made yet, such as tile or cabinetry, it is carried as an allowance with the amount stated plainly, so you can see exactly what happens to the total if you go above or below it.
We would rather spend longer on the estimate and have you understand it than hand you a single number and a signature line.
What you get
A written proposal with allowances stated in plain numbers
3. Project execution
Work starts once permits are in hand and the materials that drive the schedule have arrived. We protect the parts of your house we are not working on, keep the site clean, and keep the crew to people we know.
Ken is on site, not just on the contract. That is the point of working with a company this size.
What you get
Permits pulled, site protected, and Ken on site
4. Ongoing updates
You should never have to ask how your project is going.
You hear from us as the work progresses, and you hear about problems immediately rather than at the end. Something is always found once walls are open, in every remodel, on every house. What separates a good job from a bad one is whether you were told the day it was found, with options and a cost, or three weeks later once the decision had already been made for you.
What you get
Updates as work progresses, and problems the day they are found
5. Final walkthrough
We walk the finished work together and write down everything you are not happy with, however small. That list gets completed before we consider the job done. You are not chasing us for a punch list after final payment.
What you get
A written punch list, completed before we call the job done
What this actually buys you
Most contractors will tell you they communicate well. The difference shows up on the bad days, not the good ones. Anyone can be pleasant when the tile arrives on time. We built this process around what happens when it does not.
What happens when you get in touch
- 1
You tell us roughly what you are thinking. It does not have to be a finished idea.
- 2
We call you back to ask a few questions and work out whether we are the right fit.
- 3
If we are, we book a time to come and see the space.
There is no charge for any of this, and no obligation at the end of it.
Frequently asked questions
Does the first consultation cost anything?
No. We come out, look at the space, and talk through what you are trying to do. There is no charge for it and there is no sales pitch at the end. If we think the project is not worth doing, that is what you will hear.
Do I need drawings or a design before I call?
No. Most people call us with a rough idea and some photos on their phone, and that is enough to start. If your project needs drawings or structural engineering, we will tell you what is required and handle it as part of the work.
What if I am not sure the project is worth doing?
Then you are exactly the person we want to hear from. Working out whether a project pays off, on your house and your street and for how long you plan to stay, is part of the first conversation rather than something we charge for later.
How do payments work?
We take a deposit to start, then payments tied to milestones as the work progresses. You are never paying ahead for work that has not been done.